We will replace your item or refund the amount (by checking the conversion into Swiss francs). Some states do not allow the exclusion or limitation of incidental or consequential damages or exclusions, thus the above exclusions may not apply to you. Some of Decathlon’s Products come with a sales warranty that on delivery and for a period of two (2) years from delivery, the Products shall be free from material defects. PRODUCT WARRANTY. Customer service will arrange the pick-up of items to be … Log in to your account. © 2019 ឌីកាត់ឡុនកម្ពុជា Boots…, Snowboards, For your convenience, Decathlon purchases of new products can be returned at any of our retail stores, with proof of purchase, regardless of whether you made your purchase online or in a store. Under $50…, Bike Sale, Defects that come from normal wear and tear; Defects caused by accident, neglect, abuse, misuse, misapplication, or non-Decathlon products; Defects caused by exposure to extreme natural conditions, liquids, or gases; Defects caused by handling by third parties (such as postal service, airlines, hotels, etc. Shop at Decathlon Australia, browse 3 Coupons & Deals and Earn Cash Back with Swagbucks. DECATHLON SPECIFICALLY DISCLAIMS ANY AND ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT.DECATHLON DOES NOT WARRANT THAT IT WILL BE ABLE TO REPAIR ANY PRODUCT UNDER THIS WARRANTY OR PROVIDE A REPLACEMENT PRODUCT THAT MEETS ALL THE CHARACTERISTICS AND FUNCTIONALITIES OF THE ORIGINAL PRODUCT.The Warranty gives you specific legal rights and you may have other legal rights depending on the state in which you reside. For more information about our 2-year warranty, please click HERE. We stand behind everything we design and sell. Because some states do not allow the exclusion or limitation of implied warranties, some of the above exclusions or limitations may not apply to you. Gloves…, Clothing, By continuing, you agree to Decathlon’s Terms and Privacy Policy. 3. Sunglasses…, Weight Training, 1. 3. One area in which this is demonstrated is the new lifetime warranty offered by B’TWIN. Road Bikes…, Jerseys, Decathlon … Clothing & Shoes…, Down Jackets, In the event that you made a purchase at one of our Decathlon stores overseas, we would be more than happy to try to assist you in exchanging or making a warranty claim on a defective item. “Apparel” is defined as any Herschel Supply clothing products, including jackets, hats, pullovers, ponchos and fleece. Tents…, Fitness, Running Shoes…, Gloves, Please feel free to visit your nearest Decathlon store to have the product physically checked for some defect and claim an exchange or refund in case of any manufacturing defect. Tubes…, Day Packs, Sportingly, Nor Azhimy Bin Mohd Senin. This Warranty is only extended to the original purchaser or gift recipient of a product. 1. Log in to your account. Cycling, Road Bikes…, Jerseys, Men Sale, Tops…, Women Sale, Jackets, When you contact the Customer Service Department, you will be asked to provide: A customer service representative will provide you with the relevant instructions on how to ship your product to our Service Center. Snow Shoes, Grips…, Ice Axes, Crampons, Helmets, If the product needs to be replaced, the Service Center will keep the product and will arrange directly with us, to provide you with a new product, but it will not give you the replacement directly. Fishing…, Archery, Fishing…, Archery, If you have any feedback, comments, questions, requests and/or other communications regarding warranties, please contact the Customer Service at. For further information, please contact help.ireland@decathlon.com. Covid-19 update: at present, we have an increased volume of messages and therefore our response time is longer than usual. Merchandise purchased at a Decathlon Store Sale that is sent to the Decathlon Returns Department will be sent back to you at your cost or destroyed. Our Decathlon Membership Perks includes a 2 year warranty on all products (excluding consumable items) covered by a sales warranty. Please ensure that you retain your receipt as this document will be necessary for you to exercise your warranty rights. The entire design team had the opportunity to test this cap during frequent excursions in the Mont Blanc mountain range, where Forclaz – Decathlon's trekking brand – has its offices. In this case, a customer service representative will contact you to complete the acquisition of this new product. Lights…, Tires, Fitness…, Men Sale, Jackets, Kids' Bottoms…, All Sale, When a product or part is exchanged, any replacement item becomes your property and the replaced item becomes Decathlon’s property. The hat must also have a wide brim and flap which fully protects the face and the back of the neck. Stand Up Paddle…, Cross Country Skiing, THIS WARRANTY AND THE REMEDIES SET FORTH IN THIS DOCUMENT ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES, AND CONDITIONS, WHETHER WRITTEN OR ORAL, EXPRESS OR IMPLIED. Isothermal Cases…, Headlamps, For an average use of 2 hours a week. Up To 40% Off…, Under $25, Yoga & Studio…, Skiing, Tables…, Coolers, Kids' Bikes…, Boxing & MMA, Decathlon — shoes warranty . We will email you once your order leaves our European warehouse. DECATHLON IS NOT RESPONSIBLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (SUCH AS LOSS OF CONTENT, LOSS OF USE, LOSS OF TIME, ETC. Men Sale…, City Biking, Omni-Channel Sports Leader. We aim to sustainably bring the power of sport to everyone, everywhere, by designing the best products at the best prices, innovating for quality and performance. Men's Tops…, Kids' Tops, Decathlon warrants each of the Decathlon products against defects in materials or workmanship ("defects") for the Warranty Period identified on the product label, computed from the date of receipt of the product by the purchaser ("Warranty"). Squash…, Running, Tights…, Swimsuits, It has been 3 months of me using this shoes and it got issue with sole and when I came to claim the warrenty I was denied to replace with very rude behaviour and very rude way of talking. Have you noticed a defect or possible warranty claim? of the products to be sold or offered to be sold or purchased on the Website. To find the length of the applicable warranty period (“Warranty Period”), please see the product page on the website. BLogistics will contact you on a mobile phone to arrange delivery once they receive your package in their depot. The Warranty only applies to products manufactured by or for Decathlon that can be identified by the Decathlon trademark or logo affixed to them. Fitness…, Men Sale, Jackets, If you bring your product to a Non-authorized Service Center, any price charged for the repair and any defect caused by their work, will not be covered by the Warranty. They refused to take a look at it, saying that i had overused the shoes. Delivery. Base Layers…, Swimsuits, You have no item in your shopping cart. For more information on our shops, products, promotions and more please contact us today and we will gladly be at your assistance. Kids' Bikes…, Boxing & MMA, Kids Sale, Bottoms…, Up To 20% Off, Boardshorts…, Jackets, Our working hours: Monday- Friday: 9 AM - 6 PM . The warranty covers normal use on all aluminium and steel B’TWIN bike frames, rigid metal forks, bars and stems. Bikinis, Boardshorts…, Pants, IMPORTANT: Before you deliver your product for warranty service, it is your responsibility to empty your products and verify that you have not left any object or item in the products, such as in its pockets. To get a return number, indicating the reason for the defect, you should visit the section “My account” => “Track my orders”. Warranty against defects Depending on the product, Decathlon offers a Limited Warranty against defects in material and workmanship, computed from the date of purchase. For further information, please contact help.ireland@decathlon.com. Tables…, Coolers, Bike Helmets…, Hiking Backpacks, Tous les produits de nos marques passions (Aptonia, Artengo, b'Twin, Domyos, Fouganza, Geologic, Geonaute, Inésis, Kalenji, Kipsta, Quechua, Tribord et Wed'ze) sont garantis pendant 2 ans sauf indications contraires et dans les conditions normales d'utilisation. (A) Provide SELLER with a written notice of any alleged defect within the warranty period stated in Section IV and ten (10) days of its discovery; and (B) Ship the photographs of the defective product(s) to SELLER, at 179 Campanelli Pkwy., Stoughton, MA 02072, with mailing or shipping charges prepaid (“Warranty Claim Procedures”). Some of Decathlon’s Products come with a sales warranty that on delivery and for a period of two (2) years from delivery, the Products shall be free from material defects. Refund the amount ( by checking the conversion into Swiss francs ) see our return Instructions for guidelines. 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